CHOOSING A FACILITY



 

INFORMATION FOR CHOOSING A FACILITY…

Both the yellow pages “Guide to Retirement Living” and care publications/eldernet’s “A Question of Care” have some worthwhile information on what to look for when choosing a rest home or private hospital.

You can also go online and check:

www.grownups.co.nz
www.eldernet.co.nz
www.adhb.govt.nz/rcline/

It is important that you find the right home that suits you both emotionally & physically, when you visit homes here are a few things to look out for

How does the home “feel” when you walk in?

  • Are the staff pleasant & friendly?
• Does the home look and smell clean?
• Is it warm & comfortable with furniture in good repair?

Do the residents look happy, well nourished and cared for?

  • Are the residents well groomed e.g. clean clothes,hair, nails etc
  • Do the staff treat the residents with dignity & respect?
  • Does each resident have an individualised nursing care plan?

Does the facility have regular training for its staff and appropriate staffing levels?

  • Many facilities will have an “honour board” with staff qualifications displayed.
  • Is there a Registered Nurse available 24 hours?
  • What is the ratio of staff to patients?

Does the facility have a continuous quality improvement programme in place?

Enquire about medical care and other health professional services

What is the home’s policy on smoking and alcohol?

Does the facility allow the resident to bring their pets?

Are there any restrictions regarding visiting hours?

Do the meals look nutritious? Are the portions sufficient and does the facility take individual likes & dislikes into account?

  • Registered Nurse 24 hour
  • Skilled, highly trained, caring health care assistants
  • Home cooked meals with dietician supervision
  • Pets welcome
  • Mobility van for outings & shopping
  • Physiotherapist, Occupational Therapist & Podiatrist
  • Hairdresser
  • Varied activity programme